Terms of service
Nothing in these Terms limits your rights under the Australian Consumer Law, including consumer guarantees and remedies that cannot lawfully be excluded.
Welcome to Paws n Snoots Pet Supplies!
By accessing or purchasing from our website (www.pawsnsnoots.com.au), you agree to comply with the following Terms of Service.
Please read them carefully before using our site.
1. Overview
This website is operated by Paws n Snoots Pet Supplies (ABN: 27 876 237 605).
Throughout the site, the terms “we,” “us,” and “our” refer to Paws n Snoots.
We offer this website, including all information, tools, and services available from this site, to you — the user — conditioned upon your acceptance of all terms, conditions, and policies stated here.
By visiting our site or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Service, including any additional terms referenced herein or linked via our policies.
2. Online Store Terms
You must be at least 18 years old or have parental consent to use our site.
You may not use our products for any illegal or unauthorized purpose.
You must not transmit any worms, viruses, or malicious code.
Violation of these Terms will result in an immediate termination of your access.
3. General Conditions
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (excluding payment information) may be transferred unencrypted and involve transmissions over various networks.
Payment details are always encrypted through Shopify’s secure payment gateway.
4. Accuracy, Completeness & Timeliness of Information
We do our best to ensure all product descriptions, pricing, and availability information are accurate.
However, we are not responsible if information made available on this site is not accurate, complete, or current.
We reserve the right to modify product listings, prices, or descriptions without notice.
5. Products & Services
Certain products may be available exclusively online through our website.
We reserve the right to limit sales of our products to any person, geographic region, or jurisdiction.
We do not guarantee that product images on-screen will exactly match delivered items (colours may vary slightly due to screen display differences).
All products are subject to availability and supplier stock.
We reserve the right to discontinue any product at any time.
6. Pricing & Billing
All prices are listed in Australian Dollars (AUD).
We reserve the right to modify prices at any time without notice.
If we detect a pricing error, we may cancel or modify your order with notice.
7. Shipping & Delivery
Shipping is handled via our trusted fulfilment partners.
Delivery times are estimates and may vary depending on supplier location, customs, and carrier delays.
Please review our Shipping Policy for full details.
8. Returns & Refunds
We want you to be happy with your purchase.
Our Returns & Refund Policy outlines how to request a return, replacement, or refund under Australian Consumer Law.
Our change-of-mind return conditions do not limit your consumer guarantee rights.
9. User Comments, Reviews & Submissions
By submitting reviews, comments, or content to our site, you grant Paws n Snoots Pet Supplies a non-exclusive, royalty-free license to use, reproduce, publish, or distribute your content across marketing channels (including social media).
We reserve the right to remove or edit any content deemed offensive, misleading, or spam.
10. Third-Party Links
Some content, products, and services available via our Service may include materials from third parties (e.g., dropshipping suppliers).
External websites are operated by their respective owners. We remain responsible for consumer guarantee obligations for products purchased from us, including products fulfilled by suppliers.
11. Personal Information
Your submission of personal information through the store is governed by our Privacy Policy.
We comply with the Privacy Act 1988 (Cth) and handle your data responsibly.
12. Errors, Inaccuracies & Omissions
Occasionally, information on our site may contain typographical errors or omissions that relate to product descriptions, pricing, promotions, or availability.
We reserve the right to correct any errors or update information at any time without prior notice.
13. Prohibited Uses
You are prohibited from using the site or its content:
For any unlawful purpose
To solicit others to perform unlawful acts
To violate any Australian or international laws
To infringe upon our intellectual property rights
To transmit malware or spam
Violation of these terms will result in immediate termination of your use of the Service.
14. Disclaimer of Warranties & Limitation of Liability
We do not guarantee that your use of our Service will be uninterrupted, timely, or error-free.
Your consumer guarantee rights apply to products and services purchased from us.
Any limitation of liability in these Terms applies only to the extent permitted by law.
15. Indemnification
You agree to indemnify, defend, and hold harmless Paws n Snoots Pet Supplies and its affiliates from any claim or demand arising from your breach of these Terms or your violation of any law or rights of a third party.
16. Changes to Terms of Service
We reserve the right to update, change, or replace any part of these Terms of Service by posting updates to our website.
It is your responsibility to check this page periodically for changes.
Your continued use of the site constitutes acceptance of any modified terms.
17. Contact Information
Questions about the Terms of Service should be sent to us at:
support@pawsnsnoots.com.au